Yonge Sheppard Centre Parking

+ Where is the parking garage located?

The parking entrance to Yonge Sheppard Centre is located on Greenfield Avenue and Doris Avenue.

+ Is there accessible parking?

Accessible parking is available on P1, P3 and Concourse.

+ Is there designated guest parking?

Designated Guest Parking for LA Fitness and Longo’s guests located on P1 and P2, beside the South elevator lobby.

+ Is there a parking office on location?

Yes, there is a parking office located at level P1. For all inquiries:

Email: parking2sheppard@precisebi.com

Phone: 416-222-6053

Hours: Monday - Sunday, 7:00 AM - 11:00 PM

+ Where can I pay for parking?

You can pay for parking at the following locations:

Parking Lot Exit Terminals:

• Credit Card
• Debit Card
• Mobile Wallets

Pay Stations:

• Credit Card
• Debit Card
• Coins
• Mobile Wallets

The methods of payments that are accepted vary depending on where you pay.

+ What are the parking rates?

Parking rates are dependant on date and time. They include;

Monday-Friday

• Each 30 minutes or less- $4.00
• Each 1 hour- $8.00
• Daily Maximum (6:00 AM – 6:00 PM)- $17.00
• Evening Maximum (6:00 PM – 6:00 AM)- $7.00
• Early bird (enter between 5:30 AM and 8:00 AM, exit before 9:00 PM)- $14.00

Saturday, Sunday & Holidays

• Each 30 minutes or less- $4.00
• Daily Maximum (6:00 AM – 6:00 PM)- $7.00
• Evening Maximum (6:00 PM – 6:00 AM)- $7.00

Lost Ticket

• $23.00 flat fee

DISCLAIMER

Unless otherwise posted in a parking facility, regular rates for Holidays apply. Regular rates are subject to change without notice.

+ What methods of payment are accepted?

The methods of payments that are accepted to pay for parking vary depending on where you pay. They include:

Gated Parking Exit Terminals:

• Credit Card
• Debit Card
• Mobile Wallets

Pay Stations:

• Credit Card
• Debit Card
• Coins
• Mobile Wallets

24-hour intercom assistance is available at the parking lot entry and exit terminals or pay stations for service. Tap the Press for Assistance buttons to call for help.

+ Where is my receipt?

Receipts are automatically dispensed from the pay station or exit terminal after payment is processed. If you did not retrieve your receipt after making payment, select the Press for Assistance button on the terminal.

+ What happens if I lose my ticket?

If you accidentally lose your ticket, you must pay the “lost ticket” charge at the pay station or terminal.

+ Where can I purchase a monthly parking permit?

You can purchase a monthly parking permit by visiting https://ipass.preciserd.com/clientlogin/ and following the instructions.

+ What if I fail to cancel my monthly parking subscription within the 30 days terms and conditions?

To cancel your monthly parking or IPASS subscription, you must provide one full Calendar Month Notice to Precise ParkLink. Notice given at any time during a month will be effective as of the last day of the following month. Provide your notice:

Monday - Friday

9:00a.m - 5:00p.m EST

(416) 243-6990

Email Us

+ How much notice is required to cancel my monthly parking subscription?

To cancel your monthly parking or IPASS subscription, you must provide one full Calendar Month Notice to Precise ParkLink. Notice given at any time during a month will be effective as of the last day of the following month. Provide your notice:

Monday - Friday

9:00a.m - 5:00p.m EST

(416) 243-6990

Email Us

+ What do I do if I lost my monthly parking pass?

If you lose your monthly parking pass or IPASS, a replacement fee to obtain a new pass is required. The replacement fee is specific to the parking facility you have subscribed to. To find out how much the replacement fee is, contact:

Monday- Friday

9:00a.m- 5:00p.m EST

(416) 243-6990

Email Us

+ How do I modify my IPASS username, and what is required for the username?

You can modify your IPASS username by clicking > Profile> Login Information - the username could be anything of your choice. If you register your parking online, it will prompt you to create a username and password before applying online.

+ I overpaid for parking by accident?

If you overpaid for parking, you are required to validate that your vehicle was not parked in the parking lot for the amount of time that you agreed to pay for.

+ What do I do if I do not recognize a charge on my credit card?

If you do not recognize a charge on your credit card, please call your credit card company to verify the charge.

+ They pay station did not return my change.

When using a pay station, please ensure you input the exact change or pay with a credit card.

+ I could not pay for parking because the pay station was not functioning. Can I have my parking invoice voided?

If a pay station is not functioning, you must use an alternative pay station.

Dispute your Parking Invoice.

+ How do I pay a Parking Invoice online?

To pay your Parking Invoice online, CLICK HERE. Enter your Parking Invoice # and License Plate # in the correct fields. Click verify parking invoice, and follow the payment prompts.

+ Will I be informed if my parking invoice dispute is accepted or denied?

Yes, all disputes must be in writing and responded to via email from collections@precisebi.com or violations@precisebi.com. Mailed disputes are answered via mail as long as a return address is provided.

+ How do I report an issue?

If you would like to report an issue, select the Press for Assistance button on the terminal.

+ The machine says: “Ticket Unreadable”; what do I do?

Please re-insert your entry ticket with the arrows facing up and forward. You can also press the Press for Assistance button on the terminal for further assistance.

+ The machine won’t take my ticket; what do I do?

If the machine is unable to read your ticket, select the Press for Assistance button on the terminal.