Queen West Parking

Shoppes on Queen

585 QUEEN ST. W., TORONTO, ON M5V 2B7

Parking lot entrance on Richmond St. W.

Parking Rates

MONDAY - FRIDAY & HOLIDAYS:
Per 30 mins: $3.50
Daily max (6:00 AM - 6:00 PM): $14.00
Evening max (6:00 PM - 6:00 AM): $6.00

WEEKENDS:
Per 30 mins: $3.00
Daily max (6:00 AM - 6:00 PM): $12.00
Evening max (6:00 PM - 6:00 AM): $6.00

MONTHLY PERMITS:
Click here to register for a monthly parking permit.

Disclaimer: Rates are subject to change without notice. Unless otherwise displayed in the parking facility, regular rates on Holidays apply.

Directions to Shoppes on Queen West

578 RICHMOND STREET WEST, TORONTO ON M5V 1Y9

 

Parking Details

Parking lot entrance is located at the rear of building off of Richmond Street W.

PARKING LOT ENTRANCE:

Underground garage, 2 levels available with a gated parking system.

PARKING LOT TYPE:

ACCEPTED PAYMENTS:

Pay for parking at the parking lot exit gate or at the pay station. The following payment methods are accepted:

  • Visa

  • Mastercard

  • Amex

Rent space in parking lots across the Greater Toronto Area for your business, event or filming needs.

PARKING LOT & SPACE RENTALS

Loblaws, Joe Fresh, BMO Bank of Montreal, Winners, Osmow’s Shawarma, Early Bird Wine & Coffee, LCBO, CB2, Mean Bao, Misty Restaurant & Bar, La Palette, I Love Sushi, New York Subs & Burriots, FY Ink Tattoos, Shoppers Drug Mart, Pizzeria Du, The Dime on Queens, Roti Mahal Indian Cuisine, Wine Rack, Food Art Music, RBC Royal Bank, Eat BBK Thai Street Food, 416 Snack Bar, Pizza Pizza, The Paddock Tavern, Five Points Nashville Hot Chicken, Tim Hortons, Crazy Wings, Tacorrito.

NEARBY VENUES:

Parking Facility Maps

Click Map to Enlarge

Parking Level 1, Shoppes on Queen

Parking Level 2, Shoppes on Queen

Parking Instructions

GATED PARKING SYSTEM

Learn how to use the gated parking system at Shoppes on Queen West.
Download Instructions (.PDF)

Shoppes on Queen West Parking Questions

Find the answer you are looking for in one of the inquiry sections below:

Parking Inquiries

Monthly Parking Permits

User Overpayment

Parking Invoice

Technical Issues

PARKING INQUIRIES

+ Where is the parking garage located?

The parking lot entrance to Shoppes on Queen West is located at the rear of the building, on Portland Street and Richmond Street West.

+ Is there a parking office on location?

Yes, there is a parking office located at level P2.

+ Where can I pay for parking?

You can pay for parking at the following locations:

Parking Lot Exit Terminals:

  • Credit Card
  • Debit Card
  • Mobile Wallets

Pay Stations:

  • Credit Card
  • Debit Card
  • Coins
  • Mobile Wallets

The methods of payments that are accepted vary depending on where you pay.

+ What are the parking rates?

Parking rates are dependant on date and time. They include;

Monday-Friday

  • Each 30 minutes- $3.50
  • Daily Maximum (6:00 AM – 6:00 PM)- $14.00
  • Evening Maximum (6:00 PM – 6:00 AM)- $6.00
  • Lost Ticket- confirm

Saturday-Sunday

  • Each 30 minutes- $3.00
  • Daily Maximum (6:00 AM – 6:00 PM)- $12.00
  • Evening Maximum (6:00 PM – 6:00 AM)- $6.00

DISCLAIMER

Unless otherwise posted in a parking facility, regular rates for Holidays apply. Regular rates are subject to change without notice.

+ What methods of payment are accepted?

The methods of payments that are accepted to pay for parking vary depending on where you pay. They include:

Gated Parking Exit Terminals:

  • Credit Card
  • Debit Card
  • Mobile Wallets

Pay Stations:

  • Credit Card
  • Debit Card
  • Coins
  • Mobile Wallets

24-hour intercom assistance is available at the parking lot entry and exit terminals or pay stations for service. Tap the Press for Assistance buttons to call for help.

+ Where is my receipt?

Receipts are automatically dispensed from the pay station or exit terminal after payment is processed. If you did not retrieve your receipt after making payment, select the Press for Assistance button on the terminal.

+ What happens if I lose my ticket?

If you accidentally lose your ticket, you must pay the “lost ticket” charge at the pay station or terminal.

MONTHLY PARKING PERMITS

+ Where can I purchase a monthly parking permit?

You can purchase a monthly parking permit by visiting https://ipass.preciserd.com/clientlogin/ and following the instructions.

+ What if I fail to cancel my monthly parking subscription within the 30 days terms and conditions?

To cancel your monthly parking or IPASS subscription, you must provide one full Calendar Month Notice to Precise ParkLink. Notice given at any time during a month will be effective as of the last day of the following month. Provide your notice:

Monday - Friday

9:00 AM - 5:00 PM ET

(416) 243-6990

Email Us

+ How much notice is required to cancel my monthly parking subscription?

To cancel your monthly parking or IPASS subscription, you must provide one full Calendar Month Notice to Precise ParkLink. Notice given at any time during a month will be effective as of the last day of the following month. Provide your notice:

Monday - Friday

9:00 AM - 5:00 PM ET

(416) 243-6990

Email Us

+ What do I do if I lost my monthly parking pass?

If you lose your monthly parking pass or IPASS, a replacement fee to obtain a new pass is required. The replacement fee is specific to the parking facility you have subscribed to. To find out how much the replacement fee is, contact:

Monday- Friday

9:00 AM - 5:00 PM ET

(416) 243-6990

Email Us

+ How do I modify my IPASS username, and what is required for the username?

You can modify your IPASS username by clicking > Profile> Login Information - the username could be anything of your choice. If you register your parking online, it will prompt you to create a username and password before applying online.

USER OVERPAYMENT

+ I overpaid for parking by accident?

If you overpaid for parking, you are required to validate that your vehicle was not parked in the parking lot for the amount of time that you agreed to pay for.

+ What do I do if I do not recognize a charge on my credit card?

If you do not recognize a charge on your credit card, please call your credit card company to verify the charge.

+ They pay station did not return my change.

When using a pay station, please ensure you input the exact change or pay with a credit card.

PARKING INVOICE

+ I could not pay for parking because the pay station was not functioning. Can I have my parking invoice voided?

If a pay station is not functioning, you must use an alternative pay station.

Dispute your Parking Invoice.

+ How do I pay a Parking Invoice online?

To pay your Parking Invoice online, CLICK HERE. Enter your Parking Invoice # and License Plate # in the correct fields. Click verify parking invoice, and follow the payment prompts.

+ Will I be informed if my parking invoice dispute is accepted or denied?

Yes, all disputes must be in writing and responded to via email from collections@precisebi.com or violations@precisebi.com. Mailed disputes are answered via mail as long as a return address is provided.

TECHNICAL ISSUES

+ How do I report an issue?

If you would like to report an issue, select the Press for Assistance button on the terminal.

+ The machine says: “Ticket Unreadable”; what do I do?

Please re-insert your entry ticket with the arrows facing up and forward. You can also press the Press for Assistance button on the terminal for further assistance.

+ The machine won’t take my ticket; what do I do?

If the machine is unable to read your ticket, select the Press for Assistance button on the terminal.

Page Suggestion?

Ideas on how we can improve this web page? Please fill out the suggestion box below.

For questions or concerns for parking at this location, please visit www.parkingsupport.ca.

ABOUT PRECISE PARKLINK

Precise ParkLink provides fully integrated parking and mobility services on behalf of property owners that create simple parking experiences. Being proudly 100% Canadian, we are passionate about delivering solutions that help Canadians get from point A to point Z and everywhere in between. With over 35 years of expertise, more than 900 employees, a head office in Toronto, and 18 supporting offices across the country, we support thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Learn More About Precise ParkLink