Riocan Emress Parking
5095 YONGE ST., NORTH YORK, ON M2N 6Z4
Formerly known as Empress Walk. Parking lot entrance on Hillcrest Ave. E. of Yonge St.
Parking Rates
MONDAY - FRIDAY:
Per 30 mins: $2.50
Daily max (in between 5:00 AM - 4:00 PM, out by 7:00 PM): $12.00
Evening max (in after 4:00 PM, out by 5:00 AM): $5.00
WEEKENDS:
Flat rate (in between 5:00 AM - 4:00 PM, out by 7:00 PM): $5.00
Evening max (in after 4:00 PM, out by 5:00 AM): $5.00
MONTHLY PERMITS:
Click here to register for a monthly parking permit.
Disclaimer: Rates are subject to change without notice. Unless otherwise displayed in the parking facility, regular rates on Holidays apply. Directions to Riocan Empress Parking Garage
8 HILLCREST AVENUE, NORTH YORK ON M2N 6Y6
Parking Details
PARKING LOT ENTRANCE:
Riocan Empress parking garage entrance is located on Hillcrest Avenue east of Yonge Street.
PARKING LOT TYPE:
Underground parking garage with a gated parking system and touchless wave-to-enter.
ACCEPTED PAYMENTS:
Pay for parking at the parking lot exit gate or at the pay station. The following payment methods are accepted:
Coin
Bank Notes
Visa
Mastercard
Amex
Visa Debit
Mastercard Debit
Interac Debit
PARKING LOT & SPACE RENTALS
Rent space in parking lots across the Greater Toronto Area for your business, event or filming needs.
ACCESSIBLE PARKING:
Yes
OVERNIGHT PARKING:
Yes
NEARBY VENUES:
Cineplex, Dollarama, LCBO, Petit Potato, Petsmart, Real Fruit Bubble Tea, RBC, Second Cup Coffee, Shoppers Drug Mart, Wendy’s, North York Centre, HSBC Bank, Booster Juice, Starbucks, Toronto Public Library – North York Central Library, Fit4Less, Hotel Novotel Toronto North York, Mel Lastman Square, Scotiabank, Princess Park, Jack Astro’s, Fresh Burger, The Keg, North York Rose Garden, Boston Pizza, Aroma Espresso Bar, Gibson House Museum, Ichiban All You Can Eat, Shinta BBQ, Tokyo Smoke.
TTC SUBWAY PARKING:
Riocan Empress is attached to North York Centre Station.
Parking Facility Maps
Click Map to Enlarge
Parking Level 2, Riocan Empress
Parking Instructions
GATED PARKING SYSTEM
Learn how to use the gated parking system at Riocan Empress.
Download Instructions (.PDF)
Riocan Empress
Parking Questions
Find the answer you are looking for in one of the inquiry sections below:
PARKING INQUIRIES
+ Where is the parking garage located?
Riocan Empress offers convenient onsite parking in our parking garage located on Hillcrest Avenue just east of Yonge Street.
+ Is there a parking office on location?
No, there is no parking office at this location.
+ Is overnight parking permitted?
Yes, overnight parking is permitted.
+ Where can I pay for parking?
You can pay for parking at the following locations:
Parking Lot Exit Terminals:
- Credit Card
- Debit Card
- Mobile Wallets
Pay Stations:
- Credit Card
- Debit Card
- Coins
- Mobile Wallets
The methods of payments that are accepted vary depending on where you pay.
+ What are the parking rates?
Parking rates are dependant on date and time. They include;
Monday-Friday
- Each ½ hour- $2.50
- Daily Maximum (in between 5:00 AM and 4:00 PM, exit by 7:00 PM)- $12.00
- Evening Maximum (4:00 PM – 5:00 AM)- $5.00
- Lost Ticket (24 hour max rate)- $17.00
Saturday, Sunday & Holidays
- Flat rate (in between 5:00 AM - 4:00 PM, exit by 7:00 PM)- $5.00
- Evening max (4:00 PM - 5:00 AM)- $5.00
DISCLAIMER
Unless otherwise posted in a parking facility, regular rates for Holidays apply. Regular rates are subject to change without notice.
+ What methods of payment are accepted?
The methods of payments that are accepted to pay for parking vary depending on where you pay. They include:
Gated Parking Exit Terminals:
- Credit Card
- Debit Card
- Mobile Wallets
Pay Stations:
- Credit Card
- Debit Card
- Coins
- Mobile Wallets
24-hour intercom assistance is available at the parking lot entry and exit terminals or pay stations for service. Tap the Press for Assistance buttons to call for help.
+ Where is my receipt?
Receipts are automatically dispensed from the pay station or exit terminal after payment is processed. If you did not retrieve your receipt after making payment, select the Press for Assistance button on the terminal.
+ What happens if I lose my ticket?
If you accidentally lose your ticket, you must pay the “lost ticket” charge at the pay station or terminal.
MONTHLY PARKING PERMITS
+ Where can I purchase a monthly parking permit?
You can purchase a monthly parking permit by visiting https://ipass.preciserd.com/clientlogin/ and following the instructions.
+ What if I fail to cancel my monthly parking subscription within the 30 days terms and conditions?
To cancel your monthly parking or IPASS subscription, you must provide one full Calendar Month Notice to Precise ParkLink. Notice given at any time during a month will be effective as of the last day of the following month. Provide your notice:
Monday - Friday
9:00 AM - 5:00 PM ET
(416) 243-6990
+ How much notice is required to cancel my monthly parking subscription?
To cancel your monthly parking or IPASS subscription, you must provide one full Calendar Month Notice to Precise ParkLink. Notice given at any time during a month will be effective as of the last day of the following month. Provide your notice:
Monday - Friday
9:00 AM - 5:00 PM ET
(416) 243-6990
+ What do I do if I lost my monthly parking pass?
If you lose your monthly parking pass or IPASS, a replacement fee to obtain a new pass is required. The replacement fee is specific to the parking facility you have subscribed to. To find out how much the replacement fee is, contact:
Monday- Friday
9:00 AM - 5:00 PM ET
(416) 243-6990
+ How do I modify my IPASS username, and what is required for the username?
You can modify your IPASS username by clicking > Profile> Login Information - the username could be anything of your choice. If you register your parking online, it will prompt you to create a username and password before applying online.
USER OVERPAYMENT
+ I overpaid for parking by accident?
If you overpaid for parking, you are required to validate that your vehicle was not parked in the parking lot for the amount of time that you agreed to pay for.
+ What do I do if I do not recognize a charge on my credit card?
If you do not recognize a charge on your credit card, please call your credit card company to verify the charge.
+ They pay station did not return my change.
When using a pay station, please ensure you input the exact change or pay with a credit card.
PARKING INVOICE
+ I could not pay for parking because the pay station was not functioning. Can I have my parking invoice voided?
If a pay station is not functioning, you must use an alternative pay station.
+ How do I pay a Parking Invoice online?
To pay your Parking Invoice online, CLICK HERE. Enter your Parking Invoice # and License Plate # in the correct fields. Click verify parking invoice, and follow the payment prompts.
+ Will I be informed if my parking invoice dispute is accepted or denied?
Yes, all disputes must be in writing and responded to via email from collections@precisebi.com or violations@precisebi.com. Mailed disputes are answered via mail as long as a return address is provided.
TECHNICIAL ISSUES
+ How do I report an issue?
If you would like to report an issue, select the Press for Assistance button on the terminal.
+ The machine says: “Ticket Unreadable”; what do I do?
Please re-insert your entry ticket with the arrows facing up and forward. You can also press the Press for Assistance button on the terminal for further assistance.
+ The machine won’t take my ticket; what do I do?
If the machine is unable to read your ticket, select the Press for Assistance button on the terminal.
Page Suggestion?
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For questions or concerns for parking at this location, please visit www.parkingsupport.ca.
ABOUT RIOCAN EMPRESS
Riocan Empress is a large Canadian condominium and retail complex at the intersection of Yonge Street and Empress Avenue in the North York Centre area of North York, this enclosed shopping centre offers 25 units.
ABOUT RIOCAN
Since 1993, RioCan has developed communities while adhering to our guiding philosophies of integrity, candor, and responsiveness. We firmly believe that there is a home for every tenant, whether retail or residential, and that we succeed when they do. We build properties and partnerships for the long-term, with an eye to the future and a dedication to safety, ethics and community stewardship.
ABOUT PRECISE PARKLINK
Precise ParkLink provides fully integrated parking and mobility services on behalf of property owners that create simple parking experiences. Being proudly 100% Canadian, we are passionate about delivering solutions that help Canadians get from point A to point Z and everywhere in between. With over 35 years of expertise, more than 900 employees, a head office in Toronto, and 18 supporting offices across the country, we support thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.